Technical Support Questions?
Global
With 3xLOGIC’s INFINIAS platform, you can ditch physical cards and readers — your smartphone (iOS/Android) or smartwatch now serves as your secure access key.
Download INFINIAS Mobile Credentials from the Apple App Store or Google Play. After installing, unlock your device and log in to the app for two-factor authentication.
Configure a proximity fence (e.g., 12 feet) in the INFINIAS dashboard. When you approach a door within that range, your phone automatically presents your mobile badge — no tap required.
The app lists your default doors and any additional access points you’re authorized for. Simply tap the door name to unlock, replicating a physical card swipe in software form.
Set up virtual buttons in the dashboard to trigger site-wide events — like a global lockdown or unlock — with one tap on your phone or Apple Watch/Google Wear OS device.
Admins can send push notifications to all mobile users — alerting teams to door status changes, lockdowns, or alternate entry points in seconds.
Mobile credentials are one-time, just like a badge. If you lose your phone or switch devices, contact our Inside Sales or Regional Sales Manager for a new credential package.
Mobile credentials for access control offer significant advantages, such as:
Discover how 3xLOGIC delivers smart security solutions by integrating video, access control, and data insights. Visit our YouTube channel for tutorials and product walkthroughs, or contact us today to set up a demo or speak with a representative.
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