Ted’s Pawn Protects Customer Assets with Verified Video Surveillance

THE SITUATION

Ted’s Pawn in Norwood, OH, opened in 1970 as Ted’s Market, a corner grocery store. As of 1984, it has operated as a pawn shop, offering cash loans on valuable items.

THE CHALLENGE

“Ted’s has had analog video surveillance for about 8 years, and we had been utilizing audio verification of alarms inside the store. The outside lot was a whole different challenge,” Wayne Lisle, VP and GM for Sonitrol SW Ohio. The outdoor lot is filled with cars, motorcycles, boats, and more—high-value items Ted’s must protect. “We wanted to do video verification for the lot,” said Lisle, “but until recently, there were many challenges: complicated installation, connectivity, reliability, and eliminating false alarms.”

THE SOLUTION

Now with a 3xLOGIC hybrid NVR, theTed’s system uses analytics to associate existing outdoor cameras—two cover the yard, two cover the shop’s roof—with the Sonitrol panel to seamlessly provide video alarm feeds to Sonitrol central station to detect and verify any threat.

THE BENEFITS

• The inside of the store is covered by a network of analog cameras using audio verification of alarms. Outside, there are two cameras covering the roof and two cameras watching the high-value lot.
• In a recent incident, the Sonitrol operator received a video alarm feed showing a man entering the outdoor lot. The operator dispatched police, and the suspect was apprehended quickly.
• Video Verification by Sonitrol and 3xLOGIC reduces false alarms, thus ensuring Ted’s gets the necessary attention and response from local police.
• “Years ago, at our former location, we had a break-in. The thief was able to get into the building and do real damage. After doing some research, we found out there are ways to catch thieves before they get into your building,” Ralph Tincher, Ted’s Pawn.
• At the new location, there have been three attempted break-ins in the last 6 years. “Every single time, thanks to Sonitrol verified video, powered by 3xLOGIC technology, those thieves were caught before they got anywhere near to entering the building,” Tincher reported.
• Going forward, Ted’s can install IP cameras and thermal cameras on the existing network covering the lot.