Technical Support Questions?
Global
Technical Support Questions?
Global
Read the latest news, case studies, tutorials, and blogs from our team. To learn more about our solutions and to get a quote, contact us today.
INFINIAS Tutorial: How to Reset Your Password in INFINIAS CLOUD Forgetting passwords happens — but resetting your password in the INFINIAS CLOUD is quick and secure. Step-by-Step Guide to Resetting INFINIAS CLOUD Password Follow these steps to regain access in minutes: Visit ia.3xlogic.com and click Forgot Password. Enter your email and click Send Instructions. You’ll
Introducing the 3xLOGIC NVR-1U-16CH: A Powerful, Scalable, Embedded PoE Solution Built to meet the needs of today’s evolving video surveillance environments, the NVR-1U-16CH offers high-performance embedded PoE with full 16-channel remote viewing, while unlocking advanced cloud capabilities via VIGIL CLOUD. Whether building a new system or retrofitting an older one, this solution delivers unmatched flexibility,
INFINIAS Tutorial: How to Set Up and Unlock Doors With Mobile Credentials With 3xLOGIC’s INFINIAS platform, you can ditch physical cards and readers — your smartphone (iOS/Android) or smartwatch now serves as your secure access key. Step-by-Step Guide to INFINAS Mobile Credentials 1. Install & Authenticate Download INFINIAS Mobile Credentials from the Apple App Store
Introducing 3xLOGIC’s Thermal Imaging Solution, A Thermal Security Solution With Smart Analytics The 3xLOGIC Thermal Imaging Solution, including the versatile VISIX™ Dual Thermal-Visible Light Imager, offers businesses and security teams the proactive protection they need to stay ahead of today’s challenges. It’s not just about capturing what happened — it’s about stopping threats before they
INFINIAS Tutorial: How to Reset Your On-Prem Software Password Keeping your access credentials fresh is key to maintaining security and uninterrupted operations. Whether you simply want to update your password while logged in or need an administrator’s help after being locked out, this guide walks you through both scenarios step by step — plus, expert
INFINIAS Tutorial: How to Add a Door With the EIDC32 Door Controller Managing secure access points is a top priority for any organization. Whether you’re running a school, office, or healthcare facility, having the right tools makes a difference. That’s where 3xLOGIC’s INFINIAS system and the EIDC32 door controller come in. Why Adding a Door
VIGIL Tutorial: How to Set Up Motion and Alarm-Based Recording In today’s security landscape, security professionals want to capture only what matters — no more wasted storage or missed incidents. 3xLOGIC VIGIL 13’s motion-based recording puts you in control with simple, powerful settings: Setting Up Motion and Alarm-Based Recording 1. Configure Recording Modes & Sensitivity
INFINIAS Tutorial: How to Onboard Users and Manage Access Permissions Effective security begins with easy access control. 3xLOGIC INFINIAS simplifies user management so you can grant and revoke permissions in moments. How to Create a New User and Assign Access Permissions 1. Log In & Open People Sign in to your INFINIAS portal and click
INFINIAS Tutorial: How to Create Door Schedules and Assign Behaviors Security shouldn’t be a headache. 3xLOGIC’s INFINIAS gives you an easy way to automate door access with unlock schedules, available both on‑prem and in the cloud. How to Create Door Schedules Create your schedule by following these steps: Go to Configuration → Schedules. Name your
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