Technical Support Questions?
Global
Technical Support Questions?
Global
Troubleshooting door hardware or configuring your INFINIAS software should never slow you down. 3xLOGIC’s INFINIAS platform — available both on-premises and in the cloud — offers built-in help and documentation so you can get answers in seconds.
If you’re looking for some help when troubleshooting your INFINAS solution, follow these steps.
After logging into INFINIAS, click the Help button in the top-right corner of the interface. This launches the INFINIAS Help overlay.
After logging into INFINIAS, click the Help button in the top-right corner of the interface. This launches the INFINIAS Help overlay.
The first panel displays your dealer’s contact details: email, phone, and support hours. Your dealer is your go-to for hardware issues or advanced troubleshooting.
At the top of the Help overlay, a link takes you to the 3xLOGIC Documentation Center.
Here you’ll find:
Whether you’re onsite or off, the INFINIAS Help links ensure you can:
With built-in help, you can take advantage of:
Discover how 3xLOGIC delivers smart security solutions by integrating video, access control, and data insights. Visit our YouTube channel for tutorials and product walkthroughs, or contact us today to set up a demo or speak with a representative.
Read the latest news, tutorials, case studies, guides, and blogs from the 3xLOGIC team.
